Refund and Return Policy

Customer satisfaction is very important to us, but we accept that there are circumstances that may arise which may result in you wanting to cancel or return a service or product. While we will always do our best to resolve the situation in the fairest manner possible.

Weboo offers non-tangible irrevocable goods. The products purchased are NOT refundable. There are no cancellations of services that have been received. It is stated, that You have received your service when you have paid and successfully logged into Weboo system.

However, there are cases when the refund can be issued:
* In cases where there is fault on our part (service not as advertised, extended service failure through events under our control, error by staff) a refund will be offered for the unused portion of the service. If a service has been found to be unsuitable for the entire duration, a full refund may be offered.
* The service was not delivered in time (10 working days after payment was made):
* Weboo does not provide Hosting service more than 20 working days.

Fraudulent Credit Card Charges or Fraudulent Claims!
All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

Contact Us
If you have some questions or concerns, please contact us!
Weboo reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Weboo Web sites.

You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.

Cancellations Fee.
We reserve the right to levy a 25 EUR administration fee against cancellations, and any refunds or service credits will be net of that fee.